Useful safeguarding information during lockdown

A host of useful safeguarding resources can be found below (in their relevant sections).

Feel free to also read the latest edition of our Diocesan Safeguarding Newsletter, which can be found here.


Victims of domestic abuse will be able to seek help in Boots pharmacies from Friday 8th May through special safe spaces. You can read more details here.


The Children’s Commissioner has produced a guide to coronavirus for children.

Church of England advice

The Church of England National Safeguarding Team has also given an update regarding COVID-19 – this can be accessed here.

The Church of England has produced guidance for dioceses and churches for the safe use of video-calling with young people.

The Church of England National Safeguarding Team has produced extremely helpful advice regarding Domestic Abuse and COVID-19.

Think Safeguarding – Reach Out, Recognise, Record and Report‘ is a new piece of advice from the National Safeguarding Team.

Domestic abuse advice 1

The government have provided some important support for victims of domestic abuse. You can read this here.

Remember the following important advice:

  • If you are in immediate danger, call 999 and ask for the police – the police will continue to respond to emergency calls.
  • If you are in danger and unable to talk on the phone, call 999 and then press 55. This will transfer your call to the relevant police force who will assist you without you having to speak.

Domestic abuse advice 2

Cambridge Women’s Aid would like to reassure everyone that though their service is still open so that they can continue to support survivors of domestic abuse during this challenging time.

Their outreach service is currently providing telephone and email support to women experiencing abuse at home. You can call 07522 812277 for telephone support and advice. If it is not suitable or safe to call, you can email An outreach worker will respond within two to three working days. Please let us know safe contact details and times for us to get back to you.

Women’s Aid has put together this safety advice for survivors during COVID-19. The National Domestic Abuse Helpline run by Refuge (0808 2000 247) is also still open.

Domestic abuse advice 3

Cambridgeshire and Peterborough Domestic Abuse and Sexual Violence Partnership have assured us that their Independent Domestic Abuse Advisors (IDVA), Independent Sexual Violence Advisors (ISVA), and Domestic Abuse Outreach Services are still available.

IDVAs are working remotely and doing telephone meetings with clients and are still accepting referrals, including Multi Agency Risk Assessment Conference referrals. For information on how to refer, please visit

You can also email the Duty IDVA via

Outreach support is still being offered by telephone:

Cambridge City/East Cambs/South Cambs – Cambridge Women’s Aid: 01223 361214 /

Fenland/Hunts/Peterborough – Refuge: 07787 255821

The ISVA service is also still working with clients by telephone:

The Elms SARC is still open for victims of sexual violence: / 01480 425003

All the national helplines are also still available – please see the Cambridgeshire and Peterborough Domestic Abuse and Sexual Violence Partnership website for details:

Important resources

There are also a variety of useful sources of support available for people at this time – contact details can be found here.

The Social Care Institute for Excellence has produced some helpful advice for safeguarding adults during the current crisis.

Local advice

Cambridgeshire and Peterborough Safeguarding Partnership Board have set up a special coronavirus page, offering useful advice at this time.

Have a look at the latest newsletter from the NSPCC Peterborough Service Centre.


Watch out for scams at this time. Look at this article and visit the Cambridgeshire and Peterborough Domestic Abuse and Sexual Violence Partnership website for more details.

Volunteering advice

The government has produced a safeguarding factsheet for community volunteers during the COVID-19 outbreak.

Government guidance about ‘how to help safely’ can be found here.

A helpful video – Safeguarding Awareness for Volunteers – has been made by Waltham Forest Council to help people at this time.

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